Terms of service

Terms of Service

Last Updated: September 25, 2026

Welcome to Curvella™.

These Terms of Service ("Terms") govern your access to and use of curvella.com, including purchases made through our online store.

The website is operated by:

Darren Otálora LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States

By accessing our Site or placing an order, you agree to these Terms.

1. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to purchase from Curvella™.

By placing an order, you confirm that you have the legal capacity to enter into this agreement.

2. Our Products

Curvella™ designs and sells intimate apparel products focused on comfort, support, and everyday wear.

Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.

3. Orders & Payment

All orders must be paid in full at checkout before processing.

We reserve the right to refuse, cancel, or limit any order, including orders involving:

  • suspected fraud
  • pricing errors
  • inventory limitations
  • violations of these Terms

If an order is cancelled after payment has been received, a refund will be issued to the original payment method.

4. Pricing & Product Availability

Prices, promotions, product availability, colors, and sizes may change without notice.

While we make every effort to display accurate product information, minor variations may occur due to:

  • manufacturing differences
  • screen settings
  • product photography conditions

5. Fulfillment & Third-Party Partners

Curvella™ may fulfill orders through:

  • company inventory
  • fulfillment centers
  • logistics partners
  • manufacturing partners

Fulfillment methods may vary depending on product availability.

Shipping times are described in our Shipping & Delivery Policy.

6. Payment Processing

Payments are processed through third-party providers, including:

  • Shopify Payments
  • PayPal
  • other supported payment providers

Curvella™ does not store complete payment card information.

Payment providers may apply their own terms and fraud-prevention procedures.

7. Fraud Prevention & Chargebacks

Curvella™ uses security measures to detect suspicious transactions.

Orders may be delayed, cancelled, or require additional verification.

If a payment dispute or chargeback is initiated, Curvella™ reserves the right to provide supporting documentation, including:

  • order information
  • payment records
  • communication history
  • shipping confirmation
  • delivery tracking

8. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy.

By purchasing from Curvella™, you acknowledge and agree to those conditions.

9. Intellectual Property

All content appearing on the Site, including:

  • logos
  • trademarks
  • images
  • product photography
  • text
  • designs

belongs to Curvella™ or its licensors.

You may not reproduce, copy, distribute, or use our content without written permission.

10. Customer Content

If you submit:

  • reviews
  • photos
  • videos
  • testimonials
  • comments

you grant Curvella™ permission to use this content for marketing and promotional purposes, unless prohibited by law.

You confirm that submitted content does not violate third-party rights.

11. Limitation of Liability

To the maximum extent permitted by law:

Curvella™ shall not be responsible for indirect, incidental, or consequential damages resulting from the use of our Site or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

Some jurisdictions may provide additional rights that cannot be excluded.

12. Indemnification

You agree to protect and hold Curvella™, its owners, employees, and partners harmless from claims resulting from:

  • misuse of the Site
  • violation of these Terms
  • violation of applicable laws
  • infringement of third-party rights

13. International Orders

Customers purchasing internationally are responsible for ensuring that products may legally be imported into their country.

Customers may be responsible for applicable taxes, duties, or customs fees where required.

14. Governing Law

These Terms are governed by the laws of Wyoming, United States.

Where permitted by applicable law, disputes may be resolved through individual arbitration.

Nothing limits consumer rights granted by mandatory laws applicable in your location.

15. Force Majeure

Curvella™ is not responsible for delays caused by circumstances outside reasonable control, including:

  • natural disasters
  • carrier disruptions
  • customs delays
  • government actions
  • supplier interruptions

16. Changes To These Terms

We may update these Terms periodically.

Updated Terms become effective when posted on the Site.

17. Contact

Curvella™

Darren Otálora LLC
30 N Gould St Ste N
Sheridan, WY 82801
USA

Email:

curvellaofficialsupport@gmail.com