Privacy policy

Privacy Policy

Last Updated: September 25, 2026

Curvella™ ("Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit curvella.com, place an order, communicate with us, or interact with our services.

1. Information We Collect

We may collect the following categories of information:

Information You Provide

When you purchase, create an account, contact us, or subscribe to marketing communications, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order information and purchase history
  • Customer support communications
  • Marketing preferences

Payment information is processed securely by third-party payment providers. Curvella™ does not store complete credit card numbers.

Information Collected Automatically

When you visit our Site, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Time spent on the Site
  • Referral sources
  • Interaction with advertisements
  • Cookie identifiers

Information From Third Parties

We may receive information from:

  • Shopify
  • Payment processors
  • Fraud prevention providers
  • Shipping carriers
  • Marketing platforms
  • Analytics providers

2. How We Use Your Information

We use information collected to:

  • Process and fulfill orders
  • Provide shipping updates
  • Respond to customer inquiries
  • Process payments
  • Prevent fraud and unauthorized transactions
  • Improve our website and customer experience
  • Analyze customer behavior and website performance
  • Send marketing communications when permitted
  • Provide personalized advertising and recommendations
  • Manage returns, refunds, and disputes
  • Comply with legal obligations

3. Advertising & Marketing Technologies

Curvella™ may use third-party advertising and analytics services, including:

  • Meta
  • TikTok
  • Google
  • Pinterest
  • Snapchat
  • Klaviyo
  • Shopify

These services may collect information through cookies, pixels, and similar technologies to:

  • Measure advertising performance
  • Understand customer interactions
  • Create audiences
  • Deliver relevant advertisements

You may manage cookie preferences through your browser settings or available consent tools.

4. How We Share Information

We do not sell personal information for monetary consideration.

We may share information with trusted third parties including:

Service Providers

  • Shopify
  • Payment processors
  • Fulfillment partners
  • Shipping carriers
  • Customer support providers
  • Email and SMS providers

Advertising Partners

Limited information may be shared with advertising platforms for measurement and personalized advertising where permitted by law.

Legal Requirements

We may disclose information when required:

  • To comply with legal obligations
  • To enforce our policies
  • To protect our rights
  • To prevent fraud or abuse

5. International Data Transfers

Curvella™ operates internationally.

Your information may be processed in countries outside your country of residence, including the United States.

Where required by applicable law, we use appropriate safeguards for international transfers.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Operate the Site
  • Remember preferences
  • Improve performance
  • Analyze traffic
  • Provide personalized advertising

You may disable cookies through your browser settings. Some Site features may not function properly without cookies.

7. Data Retention

We retain personal information only for as long as necessary for:

  • Order fulfillment
  • Accounting and tax requirements
  • Fraud prevention
  • Customer support
  • Legal obligations

After this period, information is deleted, anonymized, or securely stored where required.

8. Your Privacy Rights

European Economic Area / UK

Depending on your location, you may have rights to:

  • Access your data
  • Correct inaccurate information
  • Request deletion
  • Restrict processing
  • Object to certain processing
  • Withdraw marketing consent

California Residents

California residents may have rights to:

  • Know what information is collected
  • Request deletion
  • Correct information
  • Opt out of certain sharing for targeted advertising
  • Receive equal service when exercising privacy rights

9. Children's Privacy

Curvella™ is not intended for children under 13.

We do not knowingly collect personal information from children under 13.

If we learn that information has been collected from a child under 13, we will take reasonable steps to delete it.

10. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no internet transmission or storage method can be guaranteed completely secure.

11. Business Transfers

If Curvella™ undergoes:

  • merger
  • acquisition
  • restructuring
  • sale of assets

customer information may be transferred as part of that transaction.

12. Changes To This Privacy Policy

We may update this Privacy Policy periodically.

Changes become effective when posted on this page.

13. Contact Us

Curvella™
Darren Otálora LLC
30 N Gould St Ste N
Sheridan, WY 82801
USA

Email:

curvellaofficialsupport@gmail.com